Welcome to Medina Tours. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. By using our website and services, you agree to the collection and use of information following this policy.

Welcome to Medina Tours. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. By using our website and services, you agree to the collection and use of information following this policy.

Information We Collect

We may collect and process the following types of personal information:

• Personal Identification Information: Name, contact details (phone number, email address), and any other information you provide when booking a service or contacting us.
• Travel Information: Details related to your travel arrangements, such as flight details, accommodation preferences, and travel dates.
• Payment Information: Credit card details and other financial information necessary for processing payments. We use secure payment gateways to handle all financial transactions.
• Technical Data: IP address, browser type, operating system, and other technical information collected through cookies and other tracking technologies.

How We Use Your Information

We use your personal information for the following purposes:

• To Provide Services: To process bookings, manage your travel arrangements, and deliver the services you request.
• To Communicate with You: To send booking confirmations, updates, and other relevant information related to your travel. We may also use your contact details to respond to inquiries or provide customer support.
• To Improve Our Services: To analyze and understand your preferences and usage patterns, helping us enhance our website and services.
• To Process Payments: To handle transactions securely and efficiently.
• For Legal Compliance: To comply with legal obligations and protect our rights and interests.

How We Share Your Information

We may share your personal information in the following situations:

• With Service Providers: To fulfill your bookings and travel arrangements, we may need to share your information with hotels, airlines, and other service providers.
• With Third-Party Partners: We may share information with partners for marketing and promotional purposes, subject to your consent.
• For Legal Reasons: We may disclose your information if required by law, or to protect our rights, privacy, safety, or property, or that of our clients or others.

Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site. You can manage your cookie preferences through your browser settings.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security technologies and practices to ensure the safety of your data.

Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
• Objection: You can object to the processing of your information in certain circumstances.

To exercise these rights, please contact us using the details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Phone: 020 3890 5900
• Email: info@madinatours.co.uk
• Address: 37 WOODVIEW BRADFORD BD8 7AJ, United Kingdom

Thank you for trusting Madina Tours with your personal information. We are committed to protecting your privacy and ensuring a secure and pleasant experience with our services.